Returns & Refunds
Returns & Refunds
The Mumma Secret offers complete trust and transparency on all the purchases with us to all our customers.
As our products are freshly made on order and some are highly perishable hence, they are non-returnable. However, we do consider returns of purchased items if it may have spoiled or developed fungus /mould due to delay in transportation or weather conditions. If found so please do not consume, click the product picture and inform us immediately on our helpline number +919009677751. Your order shall be replaced free of cost if informed on the same day of delivery.
Before returning a product, please ensure that it is the same packaging which it has been delivered in. Once the product has been returned to us, we will send a replacement to you within 7 working days depending on the availability.
NOTE: Our products are 100% preservatives free and some of them are sensitive to climatic conditions. Hence, they require immediate/constant refrigeration.